The new lump-sum payment option is offered on all annuity jackpot prize claims made on or after May 1, 2013.
This change provides consistency in the prize payment options available to all Lottery annuity jackpot claimants. The same options are now available on draw games and on scratch-off games.
Players can choose at the time they claim their prize or within 60 days of the claim date. If the player does not make a choice within that timeframe, the default will be the annuity.
Ticket Safety Checklist
Sign Your Ticket upon receipt.
Check before leaving the store to ensure you have the correct ticket(s) and all corresponding receipts.
Never hand a lottery ticket to anyone without knowing how much it's worth. (If you have to give a ticket to anyone to assess its value or collect winnings, sign the ticket first and always keep your ticket in view.)
Use the ticket checker now available at all retail locations statewide to determine if you have a winning ticket before handing it to a store clerk for payment.
Check your numbers against the Lottery's official winning numbers posted at 16,500 retail locations statewide, in newspapers and online at nylottery.ny.gov.
Read the back of your ticket(s) to learn about alternative methods for claiming your prize (e.g. visit your regional Lottery customer service center or mail it in). Keep all Lottery tickets in a safe, secure place as the Lottery is not responsible for lost or stolen tickets.
All Lottery Instant Game prizes must be claimed within one year from the announced end of game.
All prizes for a Lottery drawing must be claimed within one year from the date of the drawing.
Notify the Lottery immediately if you think your ticket has been mishandled.
NEW YORK LOTTERY CUSTOMER SERVICE CENTERS
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165 Genesee St. Buffalo, NY 14203
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(716) 847-3469
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Monday through Friday 8:30 am to 4:30 pm |
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18 Westage Business Center Hudson Valley Towne Center Suite 6 Fishkill, NY 12524
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(845) 897-5028 |
Monday through Friday 9:00 am to 5:00 pm |
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1000 Zeckendorf Boulevard Garden City, NY 11530
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(516) 222-8260 |
Monday through Friday 9:00 am to 4:30 pm |
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15 Beaver Street New York, NY 10004
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(212) 383-1317 |
Monday through Friday 9:00 am to 4:30 pm |
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First Federal Plaza 28 East Main Street Rochester, NY 14614
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(585) 246-4200 |
Monday through Friday 8:30 am to 4:30 pm |
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One Broadway Center PO Box 7500 Schenectady, NY 12305
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(518) 388-3370 |
Monday through Friday 8:30 am to 5:00 pm |
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Deys Centennial Building 401 South Salina Street Syracuse, NY 13202 |
(315) 448-4300 |
Monday through Friday 8:30 am to 4:30 pm |
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110-00 Rockaway Blvd. Jamaica, NY 11420
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(718) 215-2828 |
Prize Claim Center: Mon - Fri 8am to 10pm Sat 9am to 10pm Sun 12pm to 10pm Gaming: Daily from 8am to 4am |
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810 Yonkers Ave. Yonkers, NY 10704
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(914) 968-4200 |
Prize Claim Center: Mon - Fri 9am to 10pm Sat 9am to 10pm Sun 12pm to 10pm Gaming: Daily from 9am to 4am |
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342 Jefferson St. Saratoga Springs, NY 12866
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(518) 584-2110 |
Prize Claim Center: Mon - Fri 9am to 10pm Sat 9am to 10pm Sun 12pm to 10pm Gaming: Daily from 9am to 4am |
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5857 Route 96 Farmington, NY 14425
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(585) 924-3232 |
Prize Claim Center: Mon - Fri 9am to 10pm Sat 9am to 10pm Sun 12pm to 10pm Gaming: Daily from 8am-4am |
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204 State Route 17B Monticello, NY 12701
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(845)794-4100 |
Prize Claim Center: Mon - Fri 10am to 10pm Sat 9am to 10pm Sun 12pm to 10pm Gaming: Mon - Thurs 10am to 2am Fri - Sun 10am to 4am |
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5600 McKinley Parkway Hamburg, NY 14075
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(716) 646-6109 |
Prize Claim Center: Mon - Fri 8am to 10pm Sat 9am to 10pm Sun 12pm to 10pm Gaming: Daily from 8am to 4am |
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2384 W. River Rd. Nichols, NY 13812-1406
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1-888-WIN-TIOGA |
Prize Claim Center: Mon - Fri 9am to 10pm Sat 9am to 10pm Sun 12pm to 10pm Gaming: Sun - Thurs 9am to 2am Fri - Sat 9am to 3am |
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4229 Stuhlman Rd. Vernon, NY 13476 |
1-877-88-VERNON |
Prize Claim Center: Mon - Fri 9am to 10pm Sat 9am to 10pm Sun 12pm to 10pm Gaming: Sun - Thurs 9am to 2am Fri - Sat 9am to 3am |
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8315 Park Rd. Batavia, NY 14020
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(585) 343-3750 |
Prize Claim Center: Mon - Fri 8am to 10pm Sat 9am to 10pm Sun 12pm to 10pm Gaming: Daily from 8am to 4am |
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